Return and Refund Policy
Return Policy
Since our products are hand painted and handcrafted by craftsmen they are custom made and not returnable.
Outdoor Garage must be contacted directly at info@outdoorgarage.com regarding a defective product to receive a Return Authorization Number (RAN) and mailing instructions. Defective products must be returned in received condition, in the original box with all the documentation, parts and accessories to ensure full credit.
Refund Policy
Refunds for returned defective products will be credited to original payment method within 5-7 business days after receipt of item.
Warranty
Products are subject to a 90 day limited warranty, against defects in materials and workmanship.
Need more help?
Customer service response time is very important to us. The best and fastest way to get a hold of us is via email at info@outdoorgarage.com.
We thank you for your business.
We have been offering custom made quality Dog Collectibles since 1987!
All our items are proudly handcrafted in the USA!
Since all items are hand painted, small variances from the picture(s) can occur.
Contact us if you do not see the AKC recognized breed you need.
